Icons are showing as rectangular boxes...still - Support | Kriesi.at

Tagged: icons

Viewing 6 posts - 1 through 6 (of 6 total)

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January 8, 2020 at 3:18 am #1171307

peluso91
Participant

I used the advice of this page (https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-) to troubleshoot the issue, but the icons still show as boxes.

January 8, 2020 at 7:06 am #1171332
Nikko
Inactive Moderator
Hi Andrew,

Thanks for giving us access.
I can still see this error in the web console:
```
Access to font at 'enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.woff' from origin 'http://yoursite.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
```
Can you give us ftp access? so we can check the htaccess file.

Best regards,
Nikko
January 17, 2020 at 10:33 pm #1175706

peluso91
Participant

Sure, no problem!

January 18, 2020 at 3:32 pm #1175832

Nikko
Inactive Moderator

Hi peluso91,

Thanks for giving us FTP access and we could verify that the code is properly added.
Are you using godaddy? it seems you have similar issue with: https://kriesi.at/support/topic/logo-and-headers-stuffed-up-since-updating-to-latest-version/#post-1165399
Please turn off the CDN that is enabled by GoDaddy.

Best regards,
Nikko

January 18, 2020 at 7:21 pm #1175895

peluso91
Participant

That worked – thanks!

January 18, 2020 at 11:20 pm #1175931

Jordan Shannon
Inactive Moderator

Hi,

I’m glad this was resolved. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon
Author

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Viewing 6 posts - 1 through 6 (of 6 total)

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