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I ran into an issue with the WordPress update that conflicted with Enfold theme and the icons showing up wrong. I was able to fix the issue on one of my client sites, but problem is, I’ve used this theme dozens of times for different clients and now I’m finding ALL of my client sites have this issue now. I tried to update the frontend.php file via FTP for one of these sites yesterday but the fix isn’t working. I then tried upgrading the theme to the newest version but nothing changed. I thought the newest release of the Enfold theme would resolve this issue?
Hi ESWEENEY113,
Please try the solution posted on our documentation: https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-
Hope it helps.Best regards,
NikkoAre you saying I need to do both of these? I don’t know Apache versus IIS7. Also, why is this now happening? I haven’t had an issue with the Enfold theme before the recent WordPress update. Seems like since WP updated, the Enfold theme is having these issues.
Hi ESWEENEY113,
Please have a look at the following thread:
https://kriesi.at/support/topic/missing-icons-after-updating-to-wordpress-5-3-1-and-maintenance-releases/Could you please give us a link to your website, we need more context to be able to help you if the above solution did not work.
Best regards,
VictoriaI’m actually interested in knowing if that has been resolved—I’ve tried applying this solution to my situation, and it has not worked: https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-
Also, the site I’m working on is a production site on a sub-domain. Are there any specific rules for troubleshooting this?
Thank you.
Hi ksparq,
Are you using godaddy? it seems you have similar issue with: https://kriesi.at/support/topic/logo-and-headers-stuffed-up-since-updating-to-latest-version/#post-1165399
Please turn off the CDN that is enabled by GoDaddy.Here’s another thread which mentioned that it works: https://kriesi.at/support/topic/icons-are-showing-as-rectangular-boxes-still-2/
Hope it does work on your end as well.
@ESWEENEY113, the issue you’re having on your site must be the bug from the previous version of the theme since this was not an issue before on your site. This issue is fixed on the latest version of Enfold (4.7.2).Best regards,
Nikko
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