Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • January 7, 2020 at 2:34 pm #1171064
    enricotaccone

    Hello,
    i’ve done my own gif that I want to use as default preloader.

    I’ve addthe image as preloader directly from the general setting in theme option, and to hide the buffer under the image I’ve add this custom CSS in theme option > General Styling > Quick CSS

    .av-siteloader { display: none; }

    It doesn’t work, my gif image it’s seen as static image, with black background and without animation.

    Any solution?

    January 7, 2020 at 8:19 pm #1171183
    Victoria

    Hey enricotaccone,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    January 8, 2020 at 10:33 am #1171377
    enricotaccone

    Hi Victoria,
    sure!
    And while we’re here, can you please check the homepage code too? If I do a change into the gallery masonry and save the page, all blocks under this one disappear, seems deleted but I don’t know why.
    Thanks a lot

    January 8, 2020 at 7:10 pm #1171562
    Victoria

    Hi enricotaccone,

    Please disable the SG optimizer and see if the issue persists.

    Best regards,
    Victoria

    January 9, 2020 at 12:30 pm #1171779
    enricotaccone

    Hi Victoria,
    no way, SG Optimizer removed and .gif preloader still not work. Can you check it again please?

    January 9, 2020 at 4:02 pm #1171843
    Yigit

    Hi!

    I have used the full size version of your gif instead of resized version and it worked. Resized version of gif files are not animated in WP.
    Please review your website.

    Regards,
    Yigit

    January 9, 2020 at 5:37 pm #1171885
    enricotaccone

    Hi,
    it worked now because I’ve installed the child version, but now I’ve a new (and last I hope) problem: images doesn’t open in the page as a “popup”, but they are loaded stand alone. Can you help me pls?

    January 10, 2020 at 5:10 am #1172055
    Ismael

    Hi,

    Thank you for the update.

    We enabled the Lightbox Modal Window option from the Theme Options panel to turn on the popup or lightbox. Please remove the browser cache prior to checking the page.

    Best regards,
    Ismael

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.