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  • January 6, 2020 at 6:37 pm #1170812
    beverlystone

    I have a Constant Contact form embedded on a page. It worked fine in an earlier version of Enfold but is now showing up as a blank in Enfold Version 4.6.3.1.

    I’ll link to the page it’s not working on in the private content as well as the English equivalent where it is working.

    January 7, 2020 at 5:35 am #1170907
    Rikard

    Hey beverlystone,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    January 7, 2020 at 2:41 pm #1171066
    beverlystone

    Credentials are below.

    January 7, 2020 at 8:27 pm #1171186
    Victoria

    Hi, beverlystone

    Best regards,
    Victoria

    January 7, 2020 at 8:46 pm #1171207
    beverlystone

    Hi. I’m not sure what you are asking me. The code is there but does not show/run. Are you saying I am missing a script?

    January 7, 2020 at 9:10 pm #1171220
    beverlystone

    I think I figured out what you mean. The script is below and needs to go before the </body> tag. It’s weird because I didn’t do that on the English website. See private area for more details.

    <!– Begin Constant Contact Active Forms –>
    <script> var _ctct_m = “33ee850b2b11f81bb70ad180bd12c0ff”; </script>
    <script id=”signupScript” src=”//static.ctctcdn.com/js/signup-form-widget/current/signup-form-widget.min.js” async defer></script>
    <!– End Constant Contact Active Forms –>

    January 7, 2020 at 9:12 pm #1171222
    beverlystone

    The info is here. I’m using an inline form.

    https://knowledgebase.constantcontact.com/articles/KnowledgeBase/18053-activating-and-installing-your-sign-up-form?lang=en_US

    January 7, 2020 at 9:30 pm #1171240
    Victoria

    Hi beverlystone,

    https://share.getcloudapp.com/X6uD8DmA This is how the form should be added to the page in this case.

    Best regards,
    Victoria

    January 7, 2020 at 9:37 pm #1171246
    beverlystone

    That worked! Thank you. I must have done that on the other website but forgot. Plus, when you open the Visual side of the Text box, it looks empty (but of course it’s not).

    January 8, 2020 at 12:36 am #1171286
    Jordan Shannon

    Hi,

    I’m glad that worked. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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