Viewing 14 posts - 1 through 14 (of 14 total)
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  • January 2, 2020 at 2:21 pm #1169102
    LayerSlider
    Guest

    Hello,

    I have just updated to the latest version of Enfold and it says I should have the latest version of LayerSlider included but I am still on version 5.6. Can you please help? I can see the support for that theme via the forms is closed for some reason.

    Thank you
    Dmitry

    January 2, 2020 at 2:35 pm #1169103
    Victoria

    Hey LayerSlider,

    Thank you for contacting us. The forum should be open now and you should be able to post a thread.

    Which version of Enfold did you update to?

    You will need to register at the forums to be able to post threads and get support. So please do so first.

    You can register to our support forum here – and then start a new thread under Enfold sub forum.

    Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com, https://snag.gy or Dropbox public folder and attach the links in your posts :)

    Best regards,
    Victoria

    January 2, 2020 at 3:01 pm #1169105
    justdima

    Hello Victoria,

    It’s still showing as closed for me under my username “justdima”, not sure where the LayerSlider had come from.
    Enfold Theme Version Number is 4.6.3.1

    Thank you,
    Dmitry

    January 2, 2020 at 3:20 pm #1169106
    Yigit

    Hey,

    Could you please replace the content of /enfold/config-layerslider/config.php file with this one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_6_3/layerslider/config.php in Appearance > Editor?

    If you would like us to update the file for you, please post temporary WP admin logins here privately :)

    Cheers!
    Yigit

    January 2, 2020 at 3:33 pm #1169107
    justdima

    Hello,

    I’ve done that but I am still getting the following:

    You have version 5.6.8. The latest version is 6.0.5.

    Thank you

    January 2, 2020 at 3:37 pm #1169108
    Yigit

    Hi,

    Could you please create temporary admin logins and post them here privately so we can look into it?

    Cheers!
    Yigit

    January 2, 2020 at 3:39 pm #1169109
    justdima

    Done.

    http://www.newdustongarage.co.uk/wp-admin

    January 2, 2020 at 3:49 pm #1169111
    Yigit

    Hi!

    I wanted to update Enfold to the latest available beta version but it did not work as your Maximum upload file size is currently 2 MB.

    I attached the version in private content field. Could you please try updating the theme via FTP – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Cheers!
    Yigit

    January 2, 2020 at 4:46 pm #1169132
    justdima

    That’s been updated. Anything else I need to do as it’s still showing LayerSlider out of date?

    Thank you,
    Dmitry

    January 2, 2020 at 4:58 pm #1169138
    Yigit

    Hi,

    Sorry i just noticed that you have installed LayerSlider as a standalone plugin and not bundled version. That is why updating the theme is not changing LayerSlider version. Please go to https://themeforest.net/downloads and download the latest version of the plugin and update it :)

    Regards,
    Yigit

    January 2, 2020 at 5:14 pm #1169144
    justdima

    Yigit,

    I haven’t installed it as a separate plugin, never had it as a separate one.

    Thank you,
    Dmitry

    January 2, 2020 at 5:25 pm #1169153
    Yigit

    Hey!

    But somehow it is listed on installed plugins page. Please delete that version then :)

    Regards,
    Yigit

    January 2, 2020 at 5:30 pm #1169162
    justdima

    Done, that’s all sorted now, thank you.

    January 2, 2020 at 5:33 pm #1169164
    Yigit

    Hi,

    Glad we could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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