Maintenance mode issues & social Icon issues

Hi,
Thanks for the login, I tried testing your site in maintenance mode, but I was not able to reproduce your issue, I know you said it occurs randomly, but are there any steps we can take to see the error? I also didn’t lose the admin bar.
Both of these items are controlled with cookies, so it seems to be a cookie issue with your browser.
What browser are you using? Do you use an ad-blocker?
I see a facebook customer chat script added to your header.php, perhaps opening this in maintenance mode is resetting the maintenance & admin cookie somehow?
We have a cookie consent patch, but you are not using the cookie consent bar so I don’t think this is the issue, unless you had it on when the error occurred?
If you want to try the patch you would replace the /enfold/js/avia-snippet-cookieconsent.js file with – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js
Please save a copy of your original file as a fallback.

Best regards,
Mike

Hi,
Sorry, I was not able to login to test again to see if I can now recreate your issue, please check the login.

Best regards,
Mike

Hi,
Thank you for the login, for your social icons I see that the font is loading from “secureservercdn.net” but it is blocked by the CORS policy: No 'Access-Control-Allow-Origin' I assume this is a CDN option on your GoDaddy account, please try turning this off.
Once the font is able to load then you may still need to update the enfold\framework\php\function-set-avia-frontend.php file with this one via ftp, Do not forget to make a backup of the original file for fallback and clear server and browser cache after the file has been replaced.

These are two different issues, but doing both steps should correct the social icons.

Best regards,
Mike

Hi,
The CORS error I posted above was copied from the browser console, and the url I posted was were the font was loading from, I went to take a screenshot of it for you but I found your social icons were disabled in your theme options, so I enabled them and found the font was now loading from your domain, so I’m not sure if someone made a change or not, perhaps she talked to a co-worker? Either way this is good. Anyways the “function-set-avia-frontend.php” file has not been updated, with the patch I posted above, but I did apply the temp css fix to your Quick CSS so the social icons will show:

.social_bookmarks_twitter a::before, .av-social-link-twitter a::before {
    font-family: 'entypo-fontello';
    content: '';
}
.social_bookmarks_facebook a::before, .av-social-link-facebook a::before {
    font-family: 'entypo-fontello';
    content: '';
}
.social_bookmarks_instagram a::before {
    font-family: 'entypo-fontello';
    content: '';
}

So if you wish you can just wait for the next update which will correct the “function-set-avia-frontend.php” file.
Please clear your browser cache and check that you are also seeing the social icons, and also check if you continue to experience your other issues.
As for checking for malware I like the plugin: Anti-Malware Security and Brute-Force Firewall

Best regards,
Mike

Hi,
Glad to hear that this helped. Please let us know once you are done testing and if we should close this thread.

Best regards,
Mike

Hi,
I have seen this occur with CDN’s and server-side caching a couple of times, where it seemed that I was not logged in unless I went to /wp-admin/ where I would go to the admin panel and not the login screen as expected if I had actually been logged out.

Best regards,
Mike