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Posts
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Hi,
at least in the custom cookie tab there should be this displayed:
[av_privacy_custom_cookie cookie_name=""]Your text here[/av_privacy_custom_cookie]But there is nothing.
https://diaboloqueen.com/screenshots/custom-cookies.jpg
How to fix that?lena
Hi diaboloqueen,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
Victoria@victoria, since you are not even willing to look into the issue (i gave you my URL) i dont want you to “support” me anymore.
@yigit, @mike – can i PLEASE have any substantial support?Facts:
Now the message is gone and there is a list of cookies displayed but the info about the cookie usage is in the wrong language and that endangeres me to be sued.PHPSESSID ( 97c70b790088e4d926cbcf6b219ff2c3 ) – Keeps track of your session
aviaCookieConsent ( c1d0e7ae7ec22bf4ae2614cddfb9d330||v1.0 ) – Use and storage of Cookies has been accepted – restrictions set in other cookies
aviaPrivacyEssentialCookiesEnabled ( true ) – Allow storage of site essential cookies and other cookies and use of features if not opt out
aviaPrivacyRefuseCookiesHideBar ( true ) – Hide cookie message bar on following page loads and refuse cookies if not allowed – aviaPrivacyEssentialCookiesEnabled must be setGDPR says that i have to provide the information about cookies in German.
Why is the cookie usage information still in english??
How do i fix this??Lena
Hey!
I replied to your thread here – https://kriesi.at/support/topic/av_privacy_cookie_info-id-class-does-not-work/#post-1168769. Let us continue there :)
Regards,
YigitHey,
I thought this was resolved here – https://kriesi.at/support/topic/av_privacy_cookie_info-id-class-does-not-work/#post-1168769
“av_privacy_cookie_info” shortcode does not display anything as long as cookies are not accepted. You can go to Enfold theme options > Privacy and Cookies tab and enable “Show reopen badge” so your visitors can always revisit their cookie settings and there they would see cookie info as well.
I am able to see the cookie info. Attached a screenshot in private content field below.
If that is not what you meant, please elaborate :)
Best regards,
YigitWhat you see/saw is the result of [av_privacy_cookie_info id="" class=""]
But i am talking about your section “Zusätzliche benutzerdefinierte Cookies” (additional custom cookies).
Its a whole own tab where you can define cookies.
There are fields for “Cookie name”, “cookie path” and so on.
Whatever i type into these fields – there is no output in my cookie modal windowAnd what does “Vergleichsaktion” mean?? (“Equals Cookie name” and so on)
Lena
Hi,
You would use custom cookies to define cookies set by plugins. You insert cookie names and their relative paths in the fields. Compare action field is used to delete multiple cookies so there are not 2 or more of the same cookie. You can choose between action types. You can leave that field empty unless you need to define custom cookies.
Best regards,
YigitPlease Yigit, try to read my answers more carefully, can you??
I already told you that i know what these fields are supposed to do.
I already told you that they DO ! NOT ! PRINT! the content of the fields.
its also shown in the screenshot i posted in my very first postSo again:
WHATEVER i type into these fields – there IS NO OUTPUT in the cookie modal popupDid i make you understand what the problem is??
Hi,
You would use custom cookies, to define cookies set by plugins. I am pretty sure that is not what you need. If it is, let us know what cookie you need to set and for which plugin.
I think you might be confused. You would insert your tab content manually – https://imgur.com/a/cdFcDLf. Additional Custom Cookies field – https://imgur.com/a/ABsNZS4 has nothing to do with your custom tab – https://imgur.com/a/cdFcDLf.
I hope i could make it more clear for you.
Best regards,
Yigit
- The topic ‘No Custom Cookies displayed’ is closed to new replies.