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  • December 18, 2019 at 12:24 pm #1167243
    thinkjarvis

    I was asked to open a new thread:

    Please read all of this – The work around I have suggested is a temporary fix and helps isolate the CSS that is causing the problem.

    The fix file for social media icons missing after wordpress update does not work if you place the social icons in a sidebar widget with open in new window set.
    This is something I do for all of my customers as it removes the need to add a plugin to handle social icons.

    Please can you add this to the fix list?
    This will affect all Enfold Customers not just my own site

    In the meantime, I have only upgraded 1 customer to the latest version of WordPress so I can live with the problem for a few days if necessary.

    WORKAROUND: If you change the shortcode setting to open in same window it works. So something is wrong with the CSS when you add open in new window in the icon shortcode.

    December 18, 2019 at 2:36 pm #1167282
    Mike

    Hey Thomas,
    Thanks for the feedback and the link. I assume that you have already removed the “temp css” fix and this still occurs?
    Please include an admin login & FTP access in the Private Content area.

    Best regards,
    Mike

    December 18, 2019 at 2:46 pm #1167286
    thinkjarvis

    See private comment

    December 18, 2019 at 2:54 pm #1167290
    Mike

    Hi,
    That is fine :)

    Best regards,
    Mike

    December 18, 2019 at 3:05 pm #1167296
    thinkjarvis

    Sorry I misread your first post.
    I’m not comfortable with providing FTP access to the site at this stage. I only have 1 FTP account which has access to all of my websites.

    I have copied the icon code into the private text box directly from a custom HTML widget.

    when linktarget=’_blank’ the icons do not show.
    when linktarget=” they work just fine.

    December 18, 2019 at 4:00 pm #1167334
    Yigit

    Hey,

    Could you please post temporary admin logins to one of your sites where can see the issue? As i replied in “upcoming fixes” thread, i am not able to reproduce the issue on my local installation whether or not icons are linked.

    Best regards,
    Yigit

    December 18, 2019 at 5:52 pm #1167411
    thinkjarvis

    Thanks Yigit,
    see private response below. I have disabled caching but left the performance settings in Enfold Enabled.
    A child theme is enabled with some small modifications. Nothing that should affect the shortcode.
    The modified function-set-avia-frontend.php has been installed into the Enfold parent theme as suggested in the other thread.

    The example where linktarget=’_blank’ and it failing is in the blog sidebar. You can see it on the page below underneath the full width content. It says Follow Us Online. There should be 3 social icons below it in black.
    example of problem – https://www.thinkjarvis.co.uk/news/welcome-to-the-new-think-jarvis-website/ – Sidebar is below full width content.

    The white icons in the footer are set to linktarget=” so they are visible as expected but changing them to linktarget=’_blank’ breaks them as well.

    December 18, 2019 at 6:06 pm #1167417
    Yigit

    Hi,

    Thanks! I realized i was missing “open in a new window” that is why i was not able to reproduce the issue.
    I reported the issue to our devs and added this thread as reference. Please kindly wait to hear from us :)

    Best regards,
    Yigit

    December 18, 2019 at 6:07 pm #1167418
    thinkjarvis

    Thanks Yigit,

    Can I remove the temporary admin login?

    December 18, 2019 at 6:08 pm #1167419
    Yigit

    Hi,

    Yes, please :)

    Best regards,
    Yigit

    February 7, 2020 at 11:33 am #1182274
    maaikevk

    Hi,

    Thanks for this thread @Thinkjarvis. I have the same issue on several websites in the footerarea.


    @Yigit    , is there a simple workaround already? Or when can we expect a fix for this?

    Hope to hear from you!

    Have a nice day 😃

    February 7, 2020 at 2:37 pm #1182315
    thinkjarvis

    Hi Maaikevk,

    See the first post. Change the icon setting to open in same window.

    I believe this issue is fixed in the current version of Enfold though?

    February 7, 2020 at 4:49 pm #1182348
    maaikevk

    Same window is not really what I’d like for the icons and the current version hasn’t solved it in my sites … :-(

    Did it solve the problem in yours?

    February 7, 2020 at 4:58 pm #1182350
    thinkjarvis

    This is the workaround for the issue at the moment, not ideal but at least the icons still show and function correctly.

    Yes – I have two new websites running on my test environment with the latest version of Enfold and all looks OK.

    Try the following in the order below:
    – Is the colour of the icons set correctly? Check the shortcode I.e. white on white wont show up.
    -Change the icon settings to open in same window
    -Go into enfold’s performance settings and tick the box at the bottom to delete old style and JS files, click save
    -Then unselect the option and click save.
    -Load a page on your website to regenerate the merged style sheets and JS files.
    -If you use a caching plugin clear the cache.
    -Open an incognito window/private browser window
    -See if the issue is still there

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