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  • #1166340

    Hi,
    I am a French user, sorry my English is not perfect ;)
    I have the latest version of WordPress 5.3.1 and the version of my Enfold 4.6.3.1 theme.
    I try to install Woocommerce many times on my website, but it doesn’t work. When I activate it, my site shows an Error 500, and I can no longer access the back…
    I tried everything: updating my extensions, disabling all my plugins and one by one, the problem is still there.
    If i uninstall woocommerce, everything is ok and the site works perfectly :)

    Now I have received an email alert from wordpress at line 640 of themes / enfold / functions.php. See message below:
    Une erreur de type E_COMPILE_ERROR a été causée dans la ligne 645 du fichier /homepages/28/d764798598/htdocs/clickandbuilds/Cabinetderflexologie/wp-content/themes/enfold/functions.php. Message d’erreur : require_once(): Failed opening required ‘config-woocommerce/woo-loader.php’ (include_path=’.:/usr/lib/php7.3′)

    Here is the detail of line 645 :
    if( ! current_theme_supports( ‘avia_exclude_WooCommerce’ ) )
    {
    require_once( ‘config-woocommerce/woo-loader.php’ ); //compatibility with woocommerce plugin

    Thank you in advance for your help.
    Best regards,

    #1166424

    Hey,

    Thanks for contacting us!

    Please see private content field below :)

    Regards,
    Yigit

    #1166437

    Thank you for this very very quick response.
    I think I will wait for the new version Enfold 4.6.4 after new year to reinstall Woocommerce… hoping that this will solve my problem ;)
    I’ll get back to you if this fixes this bug
    Regards,
    Miper

    #1166447

    Hi,

    You are welcome! :)

    It should and if it does not, you can always start a new thread and we will gladly try to help :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Woocommere activation problem | Error 500’ is closed to new replies.