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Viewing 12 posts - 1 through 12 (of 12 total)
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  • December 14, 2019 at 1:56 pm #1165853
    TechMyBiz

    Hi!

    For a few days, all social media icons from Enfold (prime menu, socket and widgets) are missing on our website: https://tech-my.biz/
    Maybe because of the last automatic WordPress update? (5.3.1)

    As you can see, it’s the same for icons from avia framework: https://tech-my.biz/a-propos/

    And it’s the same problem for all browsers and devices (Safari, Chrome, Mozilla, etc.) and for other websites that we know they use Enfold too:
    https://www.c2s-bouygues.com/
    https://www.keystone-europe.com/
    …

    How can we fix this please?

    Many thanks for your help!

    TechMyBiz Team from France

    December 14, 2019 at 4:42 pm #1165890
    michaelH

    Hi

    Yes, it happened after updating to WordPress 5.3.1.
    Check this reply for a temporary fix.

    Cheers
    Michael

    December 14, 2019 at 9:25 pm #1165934
    TechMyBiz

    Hi Michael !
    Thanks a lot, we use the code and it works ! (only WhatsApp not)
    Cheers,
    TechMyBiz Team France

    December 14, 2019 at 9:32 pm #1165935
    michaelH

    Magnifique!

    Try this for WhatsApp:

    .social_bookmarks_whatsapp a::before, .av-social-link-whatsapp a::before {
    font-family: 'entypo-fontello';
    content: '\f232';
}

    Hope it works.

    December 14, 2019 at 11:26 pm #1165953
    TechMyBiz

    Yes it works now Michael, thanks a lot!
    A last thing please. As you can see on the bottom of this page: https://tech-my.biz/a-propos/
    Icons (in this case, social media icons) from “content elements” in avia Framework are missing too…
    How can we fix this please too?
    Thanks a lot for your help!
    Cheers,
    TechMyBiz Team from France

    December 15, 2019 at 10:25 pm #1166148
    Mike

    Hi,
    Sorry for the late reply, the dev team has just released this to fix the missing icons please upload the following file via FTP to
    \enfold\framework\php\function-set-avia-frontend.php
    https://www.dropbox.com/s/gmbg5202rjz1vou/function-set-avia-frontend.php?dl=0
    Please save a copy of your old file should you encounter an upload error.
    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    December 17, 2019 at 7:12 pm #1166948
    thinkjarvis

    Hi Mike,

    The fix file does not work if you place the social icons in a sidebar widget. This is something I do for all of my customers as it removes the need to add a plugin to handle social icons.

    Please can you add this to the fix?

    In the meantime, I have only upgraded 1 customer to the latest version of WordPress so I can live with the problem for a few days if necessary.

    December 18, 2019 at 8:30 am #1167147
    Rikard

    Hi thinkjarvis,

    Sorry for the problem. Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    December 18, 2019 at 12:27 pm #1167246
    thinkjarvis

    Hi Mike,

    I have opened a new thread.

    It seems to be a problem with the Icon shortcode CSS.

    I used the ICON shortcode from the page builder – When open in new window is selected the icons disappear, if you change this to open in same window the icons reappear.

    This affects all enfold users so you shouldn’t need a login to my websites.

    WORKAROUND: If you change the shortcode setting to open in same window it works. So something is wrong with the CSS when you add open in new window in the icon shortcode.

    December 18, 2019 at 2:25 pm #1167279
    Mike

    Hi,
    @thinkjarvis Thank you for the feedback, I will reply to your new thread.

    Best regards,
    Mike

    December 19, 2019 at 10:11 am #1167662
    TechMyBiz

    Hi Mike,
    No problem! Thanks a lot!
    Have a nice day,
    Best regards,
    TechMyBiz Team from France

    December 19, 2019 at 2:12 pm #1167737
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

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