Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • December 13, 2019 at 1:44 pm #1165521
    Armstrong88

    Hello support, I’m trying to edit my website and I’m using the latest version of the enfold theme.

    But it never open, the page builder keep loading forever. I need your assistance to solve this .

    I’ve tried deactivateallplugin to make it works but still the same.

    I need your assistance.

    Thanks.

    December 14, 2019 at 7:06 am #1165781
    Rikard

    Hey Armstrong88,

    Login details are not working, please check and verify.

    Best regards,
    Rikard

    December 14, 2019 at 2:12 pm #1165860
    Armstrong88

    Sorry about that. Please try again now I’ve reset it to the same login credentials. The home page and contact Page editors open, but others are not opening

    December 15, 2019 at 5:56 am #1166010
    Rikard

    Hi,

    Thanks for that, but the details are still now working. Please verify that they are working before you post your next reply.

    Best regards,
    Rikard

    December 15, 2019 at 9:51 am #1166020
    Armstrong88

    The login is here corrected.

    December 15, 2019 at 1:08 pm #1166046
    Rikard

    Hi,

    Thanks for that, but the layout builder is working fine on your front page. Please point out where we can reproduce the problem you are having.

    Best regards,
    Rikard

    December 15, 2019 at 3:47 pm #1166088
    Armstrong88

    It works well on the home and contact Page. But other pages avia builder editor keep loading forever

    December 16, 2019 at 4:40 am #1166231
    Rikard

    Hi,

    Thanks for the clarification. You are getting a 403 error on the file in private. Could you try reaching out to your hosting provider to see why the server is not allowing access to that file please?

    Best regards,
    Rikard

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