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  • #1165219
    Chaouki
    Guest

    Hello , I am sending you this email regarding an issue with Accordions from Avia builder ( Enfold Theme)

    The accordion works good until you add more tabs and more content on it

    I am in the editor page from wordpress and once I finish editing my accordion by increasing tabs , I click preview or publish or edit it keeps loading and shows blank page

    There is a limit with the accordion and I did a second test which confirms that

    I have created an accordion and publish page and test it , everything is fine now

    I come back to the editor , I duplicate the same accordion and click publish , it keeps loading and redirect to a blank page , I have checked my hosting customer support they have increased php limit and disabled some security tools and still not able to fix the issue

    #1165674

    Hey Chaouki,

    For technical support please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Victoria

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