Hello , I am sending you this email regarding an issue with Accordions from Avia builder ( Enfold Theme)
The accordion works good until you add more tabs and more content on it
I am in the editor page from wordpress and once I finish editing my accordion by increasing tabs , I click preview or publish or edit it keeps loading and shows blank page
There is a limit with the accordion and I did a second test which confirms that
I have created an accordion and publish page and test it , everything is fine now
I come back to the editor , I duplicate the same accordion and click publish , it keeps loading and redirect to a blank page , I have checked my hosting customer support they have increased php limit and disabled some security tools and still not able to fix the issue
Hey Chaouki,
For technical support please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfold
Scroll to the bottom of the page to open a new ticket.
Best regards,
Victoria