Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 9, 2019 at 6:39 pm #1164123
    Jason Thomas
    Guest

    Hello,
    I just received an email about renewing the license for one of our installs. We currently have 3 licenses though. Is there any way that you can tell me what website the renewal is for? 2 out of the 3 are client websites that we will not be renewing at the moment.

    The only license that we will need is for http://www.bigwavebusiness.com

    Any help you can provide is greatly appreciated.

    Thanks in advance,

    Jason Thomas
    Big Wave Business Solutions

    December 10, 2019 at 5:02 am #1164303
    Rikard

    Hey Jason,

    The license for the theme itself never has to be renewed, so I’m guessing what you received was a renewal for support maybe? If you already have support active for one of your other themes then you don’t have to renew it.

    Best regards,
    Rikard

    December 10, 2019 at 6:01 pm #1164536
    bigwavebusiness

    Awesome, thank you

    December 10, 2019 at 7:35 pm #1164579
    Victoria

    Hi bigwavebusiness,

    Glad we could help :)

    We are closing this thread.
    Best regards,
    Victoria

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