Hello,
I have just updated (a staging version) of a website to Enfold v4.6.3.1 and after that, I can no longer access any of the pull-down menu options within the “Enfold Child Theme Options” panel (on any of the panels therein). I have never had anything like this happen since using this theme (since 2014).
Can you please help me with this? I need to get this updated and push this ‘live’ for a client asap.
I have created a temporary Admin login for you to please take a look and let me know how this can be fixed.
Thank you!
Christina
Hey Chnine,
Thank you for the login, when I check your theme option drop downs they are working for me when the middle of the drop downs are clicked, but they do look a little smaller than on my localhost. I don’t see any errors in the console.
Please try disabling your plugins and if that solves, enable one at a time clearing your browser and site cache after each one until the error is found.
I can say that this behavior is not what I’m experiencing on a clean install without plugins.
Best regards,
Mike
Hi Mike,
Thank you very kindly for your quick response! I just isolated the issue and all is now good.
Christina
Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)
Best regards,
Mike