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  • November 26, 2019 at 12:52 am #1160118
    rcano

    The error says Forbidden: – code: not_authenticated. I’ve been using Enfold since it came out and I noticed this error comes up only when you’re going from a version 4.5 to the 4.6 version. That is when the old API Key’s were deprecated and the new Private Token’s began. I’m finding that there is not real way to fix this problem…other than manually updating the theme from the old 4.5.2 to a 4.6 version.

    I’ll keep trying but I have a doze or so old clients who need this issue fixed. Any assistance or guidance would be much appreciated.

    Thanks again

    November 26, 2019 at 2:45 pm #1160339
    Nikko

    Hey rcano,

    Another workaround for it is to use this plugin: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
    Make sure to have a backup first before updating. Hope this helps.

    Best regards,
    Nikko

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