Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 24, 2019 at 2:21 pm #1159591
    sitesme

    Hi

    When I upload a logo, the theme automatically loads up the resized “medium” thumbnail logo, not the full size logo.
    This means that the logo quality is very low.

    Am I missing something here?

    Thank you

    November 25, 2019 at 3:40 pm #1159879
    Victoria

    Hey sitesme,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Can you share the original logo that you’re trying to upload, please?

    Best regards,
    Victoria

    November 26, 2019 at 8:32 am #1160219
    sitesme

    Hi again.

    I found the problem is the image that is being used by the logo is not the original file, but a resized one.
    For example, if the image is called “logo.png”, when I add it as the logo, it shows “logo-300×300.png”.

    For some reason, the “image size” drop-down is not showing to me, so I can select the “original” image.
    Can this be something related to Enfold or most probably a WordPress issue?

    Thank you

    November 27, 2019 at 5:19 pm #1160712
    Victoria

    Hi sitesme,

    Glad you got it working for you! :)

    The sizes drop-down is not showing for all images, unfortunately. It is the WordPress function not the themes.

    If you need further assistance please let us know.

    Best regards,
    Victoria

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