Viewing 10 posts - 1 through 10 (of 10 total)
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  • November 20, 2019 at 9:43 pm #1158611
    fabian_holtmann

    Hallo zusammen,
    ich bekomme ab und zu die im Betreff genannte Fehlermeldung – sowohl im Front- als auch im Backend.
    Meine Enfold-Version ist 4.6.3.1, php-Version 7.3.8 und WP 5.2.4
    Was kann ich tun, damit der Fehler nicht mehr erscheint?

    November 21, 2019 at 1:16 pm #1158808
    Rikard

    Hallo Fabian,

    Could you post a link to the site in question so that we can have a closer look? Would you be able to downgrade the PHP version to 7.2 to see if that is the problem? Also, did you try disabling all plugins? If you can’t access the backend then you can rename the plugin folder via FTP, that will disable all plugins.

    LG,
    Rikard

    November 21, 2019 at 9:55 pm #1158942
    fabian_holtmann
    This reply has been marked as private.
    November 22, 2019 at 12:27 pm #1159094
    Rikard

    Hi,

    Thanks for the update. We could like to have a look at the backend, if that is even possible? Are you able to login to WordPress? If so then please post login details in private. If not then I think it might be a good idea if you rolled back the site using a backup, if you have one in place.

    Best regards,
    Rikard

    November 22, 2019 at 2:36 pm #1159161
    fabian_holtmann
    This reply has been marked as private.
    November 24, 2019 at 5:15 am #1159545
    Rikard

    Hi Fabian,

    Thanks for that, but the login URL returns a 500 internal server error so I’m unable to login to WordPress. Do you have backups of the site? In that case then I would recommend that you restore the site using a backup.

    Best regards,
    Rikard

    November 25, 2019 at 12:07 pm #1159811
    fabian_holtmann
    This reply has been marked as private.
    November 28, 2019 at 4:47 pm #1161042
    fabian_holtmann
    This reply has been marked as private.
    November 28, 2019 at 5:58 pm #1161071
    fabian_holtmann
    This reply has been marked as private.
    November 28, 2019 at 10:44 pm #1161112
    Basilis

    Hi,

    Please do so we can be sure if this will help or not.

    Best regards,
    Basilis

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