Viewing 23 posts - 1 through 23 (of 23 total)
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  • November 16, 2019 at 4:21 pm #1157490
    Vasilis

    Hi all,
    I just updated to WordPress 5.3 I have 1 page with images with the simple gallery widget and the setings are:
    – Style: small thumbnail
    – Size: portfolio 260 x 185
    – Columns: 3
    – lightbox: yes
    – fade effecr:on page load.
    d seem to have now 2 problems:
    1. Wen I go to the selection of adding more images it does not show me any images to sellect
    2. There are odd spaces between the images – I think it was like this in the last couple of weeks as well, but seems to have become worse now.

    Can you please kindly assit.

    Thank you,
    Vasilis

    .

    November 16, 2019 at 4:54 pm #1157503
    barbarajermini

    Hallo! I have big problems after the last update. Slider is away and all icons too and the title of the website too. With smartphone disappeared the menu too. Please, may I ask your help? Thank you very much.
    Barbara

    November 17, 2019 at 4:16 am #1157578
    Rikard

    Hi Vasilis,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 17, 2019 at 4:17 am #1157579
    Rikard

    Hi Barbara,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    November 17, 2019 at 4:27 am #1157583
    Vasilis

    Hi Rikard,
    See in private area.
    Thank you.

    November 17, 2019 at 8:27 am #1157591
    barbarajermini

    Hi Rikard. I send you admin access in private. Now, Siteground did something and my website looks good. But they said that the problem may have come after the last update and that I had to ask you.
    Thank you very much!

    November 17, 2019 at 2:10 pm #1157635
    Vasilis

    Hi @Rikard,
    I have the same problem with the Masonry Gallery element. I cannot add new images…
    Can you please assist, as I need to update my website.

    Thank you!

    November 18, 2019 at 2:38 am #1157703
    Rikard

    Hi Vasilis,

    Thanks for the details, does your site have a URL as well?

    Best regards,
    Rikard

    November 18, 2019 at 2:39 am #1157704
    Rikard

    Hi barbarajermini,

    Thanks for the details and update. So Siteground did something to your site and now things are working again? Next time, please open a new thread for your problem as it can get very messy helping more than one user in a thread.

    Best regards,
    Rikard

    November 18, 2019 at 7:43 am #1157764
    barbarajermini

    Sorry, I’d like to open it, but I am not able to find how to do this. I only find opened threads.

    November 18, 2019 at 8:32 am #1157766
    Vasilis

    See here

    November 20, 2019 at 1:01 pm #1158452
    Vasilis

    Hi there,
    any idea how to fix it?

    Thank you!

    November 20, 2019 at 2:40 pm #1158481
    Victoria

    Hi samvasgr,

    Please try adding the images now and see if the issue persists. If it does, please make a small screencast of the issue.

    Best regards,
    Victoria

    November 21, 2019 at 1:38 pm #1158820
    Vasilis

    Hi Victoria,
    I think the problem is the Enhanced Media Library PRO plugin that I have installed. When I disable it, it seems to be working.
    I will contact them to see if they can find a solution. I will get back to you with that

    Kind regards,
    Vasilis

    November 22, 2019 at 5:34 am #1159003
    Rikard

    Hi Vasilis,

    Great, I’m glad that you found the cause of the problem. Please let us know if you should need any further help from us.

    Best regards,
    Rikard

    November 22, 2019 at 3:34 pm #1159198
    Vasilis

    Hi there,
    Unfortunately it is not the plugin… i just tried with the plugin deactivated and cannot see thumbnails or add any images at all. See screenshot hereas @Victoria requested.

    There is also another problem. When I tried to create a new gallery I can sellect photos as usual see here. However even with the photos selected I cannot seen them as thumbnails before inserting them into the article see here.
    can you please assist…. I should better not have updated WordPress.

    Sorry that it is in Greek but I think you get the point.
    I am posting login details again in private area and the link of the page I want to edit, The problem appears in a new page anyway…

    November 24, 2019 at 5:36 am #1159548
    Rikard

    Hi,

    Sorry for the problem. Could you try to replace enfold/framework/css/avia_admin.css with the file in private please?

    Best regards,
    Rikard

    November 24, 2019 at 6:22 am #1159557
    flordelizamejia

    Hello Rikard.

    I am also experiencing this issue, after updating to 5.3, I am unable to add photos to existing galleries because I am missing my media library.

    Can you also share the solution with me?

    November 24, 2019 at 1:11 pm #1159580
    Vasilis

    HI @Rikard,
    the only files I can see at this folder are:
    avia_admin_modern.css
    avia_gallery_mode.css
    avia_global_admin.css
    but not avia_admin.css……
    also should I replace the whole code with the one you provided on the private area?

    Thank you!

    November 26, 2019 at 5:40 am #1160187
    Rikard

    Hi,

    Please try this file: https://www.dropbox.com/s/gjtqql6tcb1m39w/avia_admin.css?dl=0

    samvasgr: you are looking in the wrong folder, please check my reply above again.

    Best regards,
    Rikard

    December 3, 2019 at 1:22 pm #1162191
    Vasilis

    Hi @Rikard,
    sorry that it took me long.
    I found the file and if I am not wrong it is under httpdocs / wp / wp-content / themes / enfold / framework / css / avia_admin.css.
    I replaced the css with the one from dropbox but still the same problem. I cannot add images on the exising gallery.
    Is there any other solution?

    Thank you.

    December 3, 2019 at 4:35 pm #1162264
    flordelizamejia

    Hi @samvasgr,
    I’m not sure if this will help, but I had the same issue and this is what I did…
    Research told me to disable my “Enhanced Media Library” plugin or “Yoast.” Once I did this, my gallery showed up.
    I hope you find a solution soon!

    December 6, 2019 at 4:32 am #1163272
    Ismael

    Hi,


    @flordelizamejia    : Thank you for the info. We did encounter the same issue on another thread and found out that the same plugin is causing the issue. We didn’t find any errors or anything that may give us clues as to what is actually in the plugin that is causing the issue, so it’s a little difficult to debug.

    // https://kriesi.at/support/topic/galerie-problem/#post-1162825

    Best regards,
    Ismael

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