Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • November 11, 2019 at 3:45 pm #1155640
    rwalderh

    Trying to edit pages but existing content does not show using the advanced layout builder. I do see the the Layout, Content and Media element tools. The section below is just spinning and no existing content is displayed. You can define new content but thay beats the purpoce.

    This is happening on two of my websites.
    It is stated that an Automatic version has bee stored which is a newer versjon of this page. Stated on any page I open for edit

    Websites are running version 4.6.3.1

    Kind regards,
    Roar

    November 12, 2019 at 4:17 am #1155802
    Rikard

    Hey Roar,

    Sorry for the problem. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 12, 2019 at 3:12 pm #1156025
    rwalderh
    This reply has been marked as private.
    November 12, 2019 at 9:32 pm #1156176
    Victoria

    Hi rwalderh,

    Please disable Wordfence and switch to the Classic editor in the theme options and see if the issue persists.

    Best regards,
    Victoria

    November 13, 2019 at 8:01 pm #1156485
    rwalderh

    Tried it, no change.

    I was asked to send you a temporary WordPress admin login and login URL for you to have a closer look. Have you done that?

    November 14, 2019 at 1:06 pm #1156769
    Victoria

    Hi rwalderh,

    Best regards,
    Victoria

    November 14, 2019 at 1:39 pm #1156783
    rwalderh
    November 14, 2019 at 9:27 pm #1156962
    Victoria

    Hi rwalderh,

    Best regards,
    Victoria

    November 15, 2019 at 2:26 pm #1157191
    rwalderh

    Did do to Theme Options and select the WP Classic Editor but get the response Not possible to save…

    November 15, 2019 at 10:32 pm #1157342
    Victoria

    Hi rwalderh,

    Please have a look at this thread:

    Enfold theme options not saving any changes

    If you need further assistance please let us know.
    Best regards,
    Victoria

    November 15, 2019 at 10:32 pm #1157344
    Victoria

    Hi rwalderh,

    Please have a look at this thread:

    Enfold theme options not saving any changes

    If you need further assistance please let us know.
    Best regards,
    Victoria

    November 20, 2019 at 3:09 pm #1158490
    rwalderh

    Hi Victoria
    It was the mod_security module, that was the problem. I disabled it in CPanel. And it works fine.

    Thanks for your assistance :-)

    /Roar

    November 21, 2019 at 6:51 am #1158718
    Rikard

    Hi Roar,

    Great, I’m glad that you found the problem and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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