Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 7, 2019 at 8:01 am #1154556
    AIkaokaola

    Hi，
    I bought and installed ENFOLD on my WordPress. But when I changed the theme to ENFOLD, there is an error appears: 500 Internal server error. If I go back to my previous theme everything goes back to normal.
    As soon as I enable the ENFOLD theme, I will get an error on my website: 500 Internal server error.
    Can you please help me ? I really want to use your ENFOLD theme.

    November 8, 2019 at 4:14 am #1154825
    Rikard

    Hey AIkaokaola,

    Which version of the theme are you running? Which version of PHP is running on the server?

    Best regards,
    Rikard

    November 8, 2019 at 4:55 am #1154836
    AIkaokaola

    Hey Rikard，
    My theme version is 4.6.3, and my PHP version is 5.4.33.

    November 8, 2019 at 2:05 pm #1155007
    Victoria

    Hi AIkaokaola,

    Please have a look here:

    Minimum PHP Version update

    If you need further assistance please let us know.
    Best regards,
    Victoria

    November 11, 2019 at 12:26 pm #1155555
    AIkaokaola

    Hi Victoria,

    My WordPress version is 5.1.3, and it doesn’t require a minimum of PHP 5.6.20.
    Morever, my other themes are usable. Just the ENFOLD is unusableand and comes the 500 Internal server error.
    Do I really need to upgrade my PHP version?
    Thank you.

    Best regards,
    AIkaokaola

    November 11, 2019 at 6:34 pm #1155715
    Victoria

    Hi AIkaokaola,

    Can you please check server log for error?

    Best regards,
    Victoria

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