Theme Suppressing WooCommerce Error Message

Tagged: woocommerce

Viewing 7 posts - 1 through 7 (of 7 total)

Author

Posts
November 4, 2019 at 10:29 pm #1153779

jaimemerz
Participant

Hi there,

We’re using WooCommerce (PayPal Checkout) + Enfold. We noticed today that if someone tries to check out with an incorrect Zip, or missing email address, the payment fields do not appear – but no error messages appear either! I reached out to WooCommerce and they’re saying that our theme is suppressing the error messages that should be appearing on this page. Help?
Jaime

November 5, 2019 at 1:34 am #1153819

Jordan Shannon
Inactive Moderator

Hey jaimemerz,

I’m seeing the following:

https://snipboard.io/EWlL0J.jpg

Is this not correct?

Best regards,
Jordan Shannon

November 5, 2019 at 1:55 am #1153834

jaimemerz
Participant

Ah that is correct! We’re not seeing the same in Chrome. What browser are you in?

November 5, 2019 at 1:58 am #1153835

Jordan Shannon
Inactive Moderator

Hi,

I’m on a PC with Chrome.

Best regards,
Jordan Shannon

November 5, 2019 at 1:59 am #1153836

Jordan Shannon
Inactive Moderator

Hi,

I’m on a PC with Chrome.

Best regards,
Jordan Shannon

November 5, 2019 at 2:12 am #1153845

jaimemerz
Participant

We’re on a Mac, Chrome and it’s not showing the error.

Jaime

November 5, 2019 at 2:24 am #1153853

Jordan Shannon
Inactive Moderator

Hi,

Have you tried a different browser to see if its specific to Chrome on Mac?

Best regards,
Jordan Shannon
Author

Posts

Viewing 7 posts - 1 through 7 (of 7 total)

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