Viewing 12 posts - 1 through 12 (of 12 total)
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  • November 4, 2019 at 5:40 pm #1153737
    schoenj

    When trying to assign a custom CSS to a textblock, the Tab “Developers” is empty. No input-fields available.
    The settings to show these ( Builder Options For Developers in the child theme) are all set to “Show and allow to edit classes”.
    In another previous project of ours this worked fine but in this new website the tab “Developer” remains empty.
    How can we assign a custom CSS to a Textblock?

    November 5, 2019 at 9:35 am #1153906
    Rikard

    Hey schoenj,

    Sorry for the problem, please try this fix: https://kriesi.at/support/topic/text-block-developer-tab-empty/#post-1147949. This will be fixed in the next release of the theme.

    Best regards,
    Rikard

    November 6, 2019 at 11:34 am #1154235
    schoenj

    Hi Rikard,
    Unfortunately the suggested fix has had no effect. Problem still remains the same.
    Can you suggest something else?

    November 7, 2019 at 5:33 am #1154523
    Rikard

    Hi,

    Please post WordPress and FTP login details in private so that we can have a closer look. Also, is it ok if we try to implement this fix for you? Do you have backups of the site?

    Best regards,
    Rikard

    November 7, 2019 at 11:09 am #1154575
    schoenj
    This reply has been marked as private.
    November 8, 2019 at 5:32 am #1154843
    Rikard

    Hi,

    Thanks for that, the FTP details are working but the WordPress ones are not. It looks like it formats your password in a strange way. Could you use this plugin instead in order to generate a login token please? https://wordpress.org/plugins/temporary-login-without-password/

    Best regards,
    Rikard

    November 11, 2019 at 3:42 pm #1155638
    schoenj

    Sorry RIkard, apperrantly something went wrong with copying the password (missing one kind of character).
    This should be the right one now:

    Voc4vX}UI@”FS/JQCBnX;gx2rA61p0FRVVNHC5c-{bkfoMdg

    • This reply was modified 5 years ago by schoenj.
    November 12, 2019 at 4:16 am #1155801
    Rikard

    Hi,

    Thanks for the update, but that is now working either. Could you create a new user or try the plugin out please?

    FOUT: Ongeldige gebruikersnaam of wachtwoord.

    Nog 1 loginpoging mogelijk.

    Best regards,
    Rikard

    November 12, 2019 at 4:32 pm #1156039
    schoenj
    This reply has been marked as private.
    November 13, 2019 at 6:24 am #1156287
    Rikard

    Hi,

    Yes you can send it via email, but maybe it would be easier if you tried the plugin out first? Simply install that then generate a login token for us, and post it here in the thread. https://wordpress.org/plugins/temporary-login-without-password/

    Best regards,
    Rikard

    November 13, 2019 at 2:04 pm #1156404
    schoenj
    This reply has been marked as private.
    November 14, 2019 at 6:18 am #1156661
    Rikard

    Hi,

    Thanks for that, I replaced the file but I can’t see any changes on my end either. The developer tab is still blank. I’m not sure if your security plugin might be involved here, I’m seeing this message:

    iThemes Security noticed file changes in your WordPress site. Please review the logs to make sure your system has not been compromised.

    Does it work if you disable that?

    Best regards,
    Rikard

    • This reply was modified 5 years ago by Rikard.
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