cookie consent not showing on mobile - Support | Kriesi.at

Tagged: consent, cookie, mobile

Viewing 5 posts - 1 through 5 (of 5 total)

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October 29, 2019 at 2:30 pm #1152066
dondela
Participant
Dear support,
since the last enfold update the cookie-consent message doesn´t show up on mobile-devices (iPhones). I tried to replace this javascript-file without any changes to the behaviour: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js

Can you help me?
Thanks dondela
- This topic was modified 5 years ago by dondela.
October 29, 2019 at 2:40 pm #1152067

dondela
Participant

Dear support,
after deactivating css-data compressing it works as expected :-)

October 30, 2019 at 2:48 pm #1152359

Victoria
Inactive Moderator

Hi dondela,

Glad you got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

November 6, 2019 at 11:28 am #1154232
mediasolutionsgmbh
Participant
Still not showing, after deactivating css & js compression. Doesnt work for iPhones Safari, Firefox & Chrome.

EDIT: After replacing my /enfold/js/avia-snippet-cookieconsent.js with https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js and deactivating js caching in parent & child theme it finally works =D

@kriesi could you please fix this error?
- This reply was modified 5 years ago by mediasolutionsgmbh.
November 7, 2019 at 5:30 am #1154521

Rikard
Keymaster

Hi mediasolutionsgmbh,

Great, I’m glad that you got things working and sorry for the problem. This fix will be included in the next version of the theme.

Best regards,
Rikard
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