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Viewing 9 posts - 1 through 9 (of 9 total)
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  • October 28, 2019 at 4:48 pm #1151824
    vntr

    Hi,
    I imported the Construction Demo template & I’m trying to add a customized link from the main menu to a section on my page
    but it doesn’t let me do that.
    It seems like the system rejects the # symbol.
    Can you please tell me why is it so and what should I do in order to resolve it?
    Awaiting your reply

    Kind Regards,
    Gal

    October 29, 2019 at 8:20 am #1151984
    Ismael

    Hey vntr,

    Thank you for the inquiry.

    Are you trying to add a custom link in your menu? Have you tried adjusting the Settings > Permalink option from default to “Post name”? You should be able to set an anchor link after changing the option.

    Best regards,
    Ismael

    October 29, 2019 at 11:25 am #1152021
    vntr

    Hi,
    Thank for getting back to me,
    I changed it but it still doesn’t get it.
    I am being redirected to a browser page that says the following:
    “Not Acceptable!
    An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.”
    Please help,

    Kind Regards,
    Gal

    October 30, 2019 at 9:20 am #1152246
    Ismael

    Hi,

    Thank you for the update.

    How can we reproduce the issue? Is it happening when you add a new custom link, or after changing the permalink option? As the warning suggests, the mod_security rule is blocking the requests. You have to contact your hosting provider and ask them to correct or adjust the mod_sec rules, or ask them to disable it completely if possible.

    Best regards,
    Ismael

    October 30, 2019 at 2:05 pm #1152329
    vntr

    Hi,
    Ok I will do that
    Tnx
    Gal

    October 30, 2019 at 4:57 pm #1152416
    Jordan Shannon

    Hi,

    Did you need additional help with this topic?

    Best regards,
    Jordan Shannon

    October 31, 2019 at 8:04 am #1152628
    vntr

    Hi,
    Not at the moment,
    I am talking to my Host hope it will be resolved/
    Thank you

    November 1, 2019 at 6:46 am #1152936
    Rikard

    Hi,

    Thanks for the update, we’ll leave this thread open in case you should need any further help from us.

    Best regards,
    Rikard

    November 1, 2019 at 8:38 am #1152944
    vntr

    Hi,
    Thank you,
    I’ll keep you posted

    Kindly,
    Gal

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