Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 24, 2019 at 8:35 am #1150758
    datadirt

    Dear Enfold support team,

    I have a wicked problem I can’t figure out. Tried to look for a solution here, but found none that worked on my site.

    When switching to the table version, the burger menu is invisble – it’s there an working, but the three lines have the same color as the background.

    When switching to the mobile version, only the middle line turns up.

    My page: https://datenschmutz.net

    Any ideas what might cause the problem?

    Thanks for your help,
    greetings, Ritchie

    October 24, 2019 at 10:14 am #1150796
    Victoria

    Hey datadirt,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    October 26, 2019 at 1:02 pm #1151343
    datadirt

    Hi @Victoria,

    yes of course, thank you very much!

    greetings, Ritchie

    October 26, 2019 at 9:50 pm #1151408
    Mike

    Hi,
    Thanks for the login, this css is the cause of the error:

    @media only screen and (max-width: 767px) {
#top .header_color .av-hamburger-inner, #top .header_color .av-hamburger-inner::before, #top .header_color .av-hamburger-inner::after {
    background-color: #4b758a;
}
}

    But I can’t find it in the regular css places, please look for this code and change the color to white.

    Best regards,
    Mike

    October 28, 2019 at 2:29 pm #1151759
    datadirt

    Hi @Mike,

    thanks for getting back to me!

    I tried the following:
    – deactivated all plugins
    – searched my theme directory for the code

    I cannot find it anywhere. Not even with my css inspector. Can you please tell me where/how you found that dreaded burger-eating code ;) ?

    Thanks, Ritchie

    October 29, 2019 at 11:26 am #1152022
    Ismael

    Hi,

    Thank you for the update.

    The css code is probably located in the Quick CSS field or the Appearance > Customize > Additional CSS panel. Unfortunately, we can’t really tell because the stylesheets are currently minified, and the login details above didn’t work when we tried it. If you like, you can also put the css code @mike mentioned above at the very bottom of the Quick CSS field to override the existing one.

    Best regards,
    Ismael

    October 30, 2019 at 6:32 pm #1152450
    datadirt

    @Ismael,

    thanks, awesome! The code is not in the quick css field, not in any plugin and not in the them files.

    But I inserted the code @Mike gave me at the end of the q-css field. Working perfectly – once again, thank you so much!!

    greetings, Ritchie

    October 30, 2019 at 7:09 pm #1152481
    Victoria

    Hi datadirt,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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