Viewing 12 posts - 1 through 12 (of 12 total)
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  • October 9, 2019 at 3:54 pm #1146543
    julia_usn

    Hi,
    I love your theme! I just have a couple of requests:
    1) I actually don’t like the spam control as you can see is not well aligned in all screens:
    http://www.fatello.it/
    Is it possible to insert a normal or invisible recaptcha instead?
    2) I need to insert a specific text at the bottom of the email that the site owner will receive – as it should be written somewhere that the user gave his consent to the contact form’s privacy policy – I cant’ find this field so I guess I should change the code somewhere …

    Thank you,
    Giulia

    October 14, 2019 at 4:37 am #1147684
    Ismael

    Hey julia_usn,

    Thank you for the inquiry.

    1.) Use V3 version of the spam protection instead of V2 to get rid of the widget. This will automatically authenticate the user in the background without any interaction.

    2.) You can use the “avf_form_message” filter to insert additional content in the email message. Usage example can be found in the following thread.

    // https://kriesi.at/support/topic/contact-form-html-field/#post-1131752

    Best regards,
    Ismael

    October 14, 2019 at 11:04 am #1147799
    julia_usn
    This reply has been marked as private.
    October 15, 2019 at 2:51 pm #1148101
    Ismael

    Hi,

    Thank you for the update.

    The site contains an older version of the theme, 4.5.7. You should update it to version 4.6.3.1 and reconfigure the Enfold > Privacy & Cookies options. Set the “Default Cookie Behaviour” settings to the first option if you want the spam protection to work immediately on initial load without user interaction.

    Best regards,
    Ismael

    October 15, 2019 at 3:37 pm #1148116
    julia_usn

    Hi,
    thank u, it’s working now!
    1) In that page(Privacy and cookie) I only have the options to set the cookie bar ..
    could u please give me a screenshot?
    2) I’ve just found a light view issue in my laptop : 1536 x 864 – windows 8 – chrome
    as shown in the following screenshot:

    thank you,
    Giulia

    October 15, 2019 at 3:42 pm #1148117
    julia_usn

    https://drive.google.com/file/d/1IEyuNYh8Ys9p4NtvYPe-TeT3bABpA4Xf/view?usp=sharing

    October 16, 2019 at 1:03 pm #1148447
    Ismael

    Hi,

    Thank you for the update.

    1.) The other options will be visible once you enabled the cookie consent bar.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    October 16, 2019 at 1:27 pm #1148456
    julia_usn

    Hi,
    I’m using another cookie banner … can’t I use the antispam as well?

    October 18, 2019 at 6:02 am #1149110
    Ismael

    Hi,

    Thank you for the update.

    What do you mean by “another cookie banner“? Are you using a plugin? The spam protection or the Google reCAPTCHA option in the theme will only work with the default contact form.

    Best regards,
    Ismael

    October 18, 2019 at 8:16 am #1149166
    julia_usn

    Hi,
    I have the default contact form and a cookie banner (Iubenda) plugin … is Google recaptcha working?

    October 18, 2019 at 8:17 am #1149167
    julia_usn

    website: fatello.it

    • This reply was modified 5 years, 4 months ago by julia_usn.
    October 21, 2019 at 4:44 am #1149697
    Ismael

    Hi,

    Thank you for the update.

    The spam protection is disabled in the contact form. Did you disable it? It should work fine as long as the cookie content option in the theme is disabled.

    Best regards,
    Ismael

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