Viewing 7 posts - 1 through 7 (of 7 total)
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  • October 9, 2019 at 12:13 am #1146308
    tremblayly

    Hi
    I have the latest version of the Enfold theme and I use the latest version of the Wholesale Order Form plugin. I get an “Internal Server Error” when trying to access a restricted wholesale page:
    https://herbalhealing.staging.wpengine.com/wholesale-ordering (staging area)
    https://herbalhealing.staging.wpengine.com/wholesale-ordering (live site)

    The same issue happens on another of my website as well.

    I don’t see the error in my WP Engine error logs, but one of the tech representative did see error on the Apache server log. He said it was the them that was causing the error.

    When I deactivate the Enfold Child theme and activate the default the Twenty Nineteen theme, the page loads no problem.

    I have added temporary admin login credentials in the private field.

    Your immediate attention is greatly appreciated.
    Lyse

    October 12, 2019 at 12:10 am #1147287
    tremblayly

    Hi
    Any update on this pressing issue. My wholesale customers cannot use the special ordering page because of the theme.
    Thanks
    Lyse

    October 12, 2019 at 2:35 pm #1147363
    Victoria

    Hi Lyse,

    Can you please share the error text with us?

    Best regards,
    Victoria

    October 12, 2019 at 4:17 pm #1147417
    tremblayly

    Hi Victoria

    “Internal server error” and this is what I see in the server log:

    [Sat Oct 12 14:14:03.219739 2019] [php7:error] [pid 7759] [client 209.107.216.145:58904] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function WWOF_Product_Listing_Helper::wwof_get_available_variations(), 1 passed in /nas/content/staging/herbalhealing/wp-content/themes/enfold-child/woocommerce/wwof-product-listing.php on line 55 and exactly 3 expected in /nas/content/staging/herbalhealing/wp-content/plugins/woocommerce-wholesale-order-form/includes/class-wwof-product-listing-helper.php:1321\nStack trace:\n#0 /nas/content/staging/herbalhealing/wp-content/themes/enfold-child/woocommerce/wwof-product-listing.php(55): WWOF_Product_Listing_Helper::wwof_get_available_variations(Object(WC_Product_Variable))\n#1 /nas/content/staging/herbalhealing/wp-content/plugins/woocommerce/includes/wc-core-functions.php(249): include(‘/nas/content/st…’)\n#2 /nas/content/staging/herbalhealing/wp-content/plugins/woocommerce-wholesale-order-form/includes/class-wwof-product-listing-helper.php(1439): wc_get_template(‘wwof-product-li…’, Array, ”, ‘/nas/content/st…’)\n#3 /nas/content/staging/herbalhealing/wp-content/ in /nas/content/staging/herbalhealing/wp-content/plugins/woocommerce-wholesale-order-form/includes/class-wwof-product-listing-helper.php on line 1321, referer: https://herbalhealing.staging.wpengine.com/wholesale-ordering

    Thanks
    Lyse

    October 17, 2019 at 3:31 am #1148757
    Ismael

    Hi,

    Thank you for the update.

    It is an issue with a template used by the WWOF_Product_Listing plugin in the child theme. Please check the following file.

    /nas/content/staging/herbalhealing/wp-content/themes/enfold-child/<a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a>/wwof-product-listing.php

    Make sure that all arguments is included in the WWOF_Product_Listing_Helper::wwof_get_available_variations() function. You can contact the plugin developer for more info about those arguments or parameters.

    Best regards,
    Ismael

    October 18, 2019 at 4:17 pm #1149336
    tremblayly

    Hi Ismael,

    Thank you. I will go back to the plugin developer for resolution.
    Much appreciated.
    Lyse

    October 18, 2019 at 4:42 pm #1149342
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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