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Hi there, you wonderful people!
On a website http://www.meinjoker.ch there are galleries spread all over the site. On desktop all works fine and looks perfect. But as soon as used on a smartphone, galleries behave strange. To open a gallery item one has to double-cklick on it – usualy one has only to touch the item. Because people are user only to touch an item it is really problematic… Can you helpHey salai_com,
Thank you for the inquiry.
Are you referring to the portfolio grid elements? It is possible that the image overlay hinders the external links. You can remove the image overlay on mobile view with this css code.
@media only screen and (max-width: 1024px) { .image-overlay.overlay-type-extern { display: none !important; } }Sorry about the delay. We’ll try to respond immediately next time. Thank you for your patience.
Best regards,
IsmaelThank you very much Ismael!
But still one has to cklick for the second time to activate the lightbox and gallery – doing that the images appear – but not when one touches the image the first time…
What should be done to avoid it?
Best Regards Safet SalaiHi,
Thank you for the update.
Can you give us a direct link to the page with the gallery element? Screenshots will help as well. You can use imgur or dropbox.
Best regards,
IsmaelHi Ismael!
Thank you for the reply!
When you take a look at Smartphone it is always a second klick you need to get the gallery open…
Thank you for your patience and support
Hi,
Thank you for the update.
We can’t reproduce the issue on an Android phone. The lightbox opens immediately on single click, which is expected because they don’t have overlays, so nothing can interfere with the links. Please test it on incognito mode or try to remove the browser cache.
Best regards,
Ismael
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