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Hey sumanthalwala,
We cannot see the screenshot, please upload it to the service like Dropbox or imgur and give us the link here.
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi,
Thanks for contacting us!
You are currently using a very old version of Enfold, 3.8.5. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and update Enfold to the latest version via FTP.
Then please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token and insert it in Enfold theme options to receive auto updates in future :)Best regards,
Yigit
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