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  • #1145231

    Hello. I have created a page using the Avia page builder. On the front-end is a section with the ID of av-layout-grid-1 and class:

    av-layout-grid-container entry-content-wrapper main_color av-flex-cells avia-builder-el-14 el_after_av_section el_before_av_layout_row submenu-not-first container_wrap fullsize

    This element is empty (it only has a few empty <div> elements inside), but a height of 60 px on desktop and 120 px on mobile (screenshots). This is not an element that appears in the page builder on the ‘edit page’ screen. How can I remove this element from my page?

    In a previous ticket, I raised the same issue about a similar element on my page. In that ticket, and agent suggested that as a solution, I can re-locate color elements on the page, save the page, then re-locate the same color elements back to their original location, and save again. I tried that in this case, but it did not resolve my issue.

    See the private content link for login credentials to my site.

    #1145863

    Hey,

    Thanks for contacting us!

    You had an empty Grid Row element on your page. I attached a screenshot in private content field below. I deleted it. Please review your website :)

    Best regards,
    Yigit

    #1146018

    Ah OK–my mistake. So you removed the element–correct?

    #1146058

    Hi,

    Yes, i removed the element and updated your page :)
    I am marking this thread as resolved. If you have any other questions or issues, please feel free to start a new thread.

    Best regards,
    Yigit

Viewing 4 posts - 1 through 4 (of 4 total)
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