GDPR / Layerslider not working with activated "Enable cookie consent messages" - Support

Viewing 10 posts - 1 through 10 (of 10 total)

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Posts
October 1, 2019 at 6:27 pm #1143877

firmendesign.net
Participant

Hallo zusammen
I freshed up to Enfold 4.6.3.1 today than Layer Slider is not visible when i activated “Enable cookie consent messages”
When i “disabled cookie consent messages” Layer Slider works and is visible.

Enfold 4.6.3.1
LayerSlider version: 6.9.2
WordPress 5.2.3
Your PHP version: 7.2.19

Best regards Harry

October 1, 2019 at 6:50 pm #1143884

firmendesign.net
Participant

Sorry,
forgot to write, it only happens in Safari 12.1.1 and 13.0.1
Firefox and Google Chrome is okay

October 2, 2019 at 6:53 am #1144075

Rikard
Keymaster

Hi Harry,

Sorry for the problem. Could you post a link to the site in question so that we can have a closer look please?

Best regards,
Rikard

October 3, 2019 at 12:09 pm #1144453

baiker
Participant

got the same problem. Any solutions found?
Thanks
rené

October 3, 2019 at 1:14 pm #1144463

Adolar
Participant

me2

October 4, 2019 at 6:20 am #1144878

Rikard
Keymaster

Hi baiker and Adolar,

Please open a new thread and include details to where we can see the problems you are having.

Best regards,
Rikard

October 8, 2019 at 9:17 am #1146067

baiker
Participant

Done: https://kriesi.at/support/topic/layerslider-not-working-with-activated-enable-cookie-consent-messages/

October 8, 2019 at 9:54 am #1146083

Yigit
Keymaster

Hey,

Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js and flush browser cache?

Regards,
Yigit

October 8, 2019 at 2:15 pm #1146179

firmendesign.net
Participant

Hallo Yigit,
thanx a lot, it works!!
Kind regards Harry

October 8, 2019 at 2:39 pm #1146180

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit
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Viewing 10 posts - 1 through 10 (of 10 total)

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