Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1143779

    After updating to the latest version, all Enfold pages with Cookie message enabled will no longer load on mobile devices. In addition, Google Maps will no longer display even after you accept the cookie message. Of course, we have released the domain of the site on Google for the API key etc..

    We made a copy of one of our current pages and tested the new update there. Domain in the private section.

    We urgently need help here and are frankly angry. Why are there massive problems at Enfold after every (!!!) update. Are there no standardized tests?

    Best regards, Julian

    #1145520

    Hey conflock,

    When you try those, can you make sure that you clear all cookies?

    Best regards,
    Basilis

    #1145724

    Of course, I did!
    The problem only occurs in Safari browsers. And if you have a look at all the tickets this problem is affecting many many people. There clearly is a JavaScript error in the script: avia-snippet-cookieconsent.js

    Best Regards, Julian

    #1145739

    Exactly!

    Dear Enfold team, this is a widespread issue regarding avia-snippet-cookieconsent.js

    Please fix and update it!

    #1145903

    Hi,

    Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js?

    Best regards,
    Yigit

    #1146107

    Hi Yigit,

    thank you! This fixes the problem but will there be a general Enfold update or do we have to fix it manual on all our Enfold websites?

    Please establish a professional testing process for future updates at Enfold development. It really is a mess fixing things manual after every update.

    Best regards, Julian

    #1147666

    Hi,

    We would like apologize for the troubles. This particular patch will be included in the next update. Thank you for your patience.

    Best regards,
    Ismael

Viewing 7 posts - 1 through 7 (of 7 total)
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