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  • #1142078

    Hi, I’m running the latest versions of WP, WPML and Enfold. I’m having troubles getting a background image in a color section to display on a translated page. Example –
    Original page – http://demo2.entice.com.au/funds-management/
    Translated page – http://demo2.entice.com.au/funds-management/?lang=zh-hans (missing background image at top)
    How can I get this working?
    thank you

    #1143071

    Just following up on this – can you help? thanks.

    #1143114

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

    #1143181

    Thanks. Private login details added.

    #1143556

    Hi,

    Thank you for the update.

    We added a translation for a media file called “Melbcity”. You can do that in the Media Translation panel. (see private field)

    Best regards,
    Ismael

    #1143995

    Great, thank you!

    #1144159

    Hi,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

Viewing 7 posts - 1 through 7 (of 7 total)
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