Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 23, 2019 at 11:20 pm #1141162
    boucherco

    I have a client and we are using this theme. she is complaining that all the anchor links are cutting off the title for you. She is using Safari i phone 8.

    We haven’t been able to replicate this issue in inspector or on our android iphone 10 phones. Client insists something be done, are there any solutions? Are you able to replicate this issue?

    Thank you

    September 25, 2019 at 12:14 pm #1141769
    Victoria

    Hey boucherco,

    Could you please give us a link to your website, we need more context to be able to help you.

    Best regards,
    Victoria

    September 25, 2019 at 5:50 pm #1141886
    boucherco

    Homepage

    if you click affordable digs in the main menu under about, my client claims on her iphone it doesn’t start at the top but mid paragraph.

    Another example is the last two buttons on this page: https://www.digsrealtynyc.com/stagingsite/buying/

    September 28, 2019 at 5:57 pm #1143020
    Mike

    Hi,
    Sorry for the late reply, unfortunately, I do not have an iPhone but I did test on Browser Stack Live which boasts that the tests are on real devices and not simulations.
    Please see the screenshot in Private Content area and the test url. I understand that you were not able to recreate the error either, and I assume that you don’t have physical access to the client’s device. Have you tried to walk the client though clearing the device cache?

    Best regards,
    Mike

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