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  • #1141015
    Dorette
    Guest

    Good day – A freelancer built this site and we are having issues with the home page on google add words – please see the error message:
    Platform:ios
    HTTP error 404
    Final URL: https://sandshifters.co.za/
    Expanded URL: https://sandshifters.co.za/

    Please help – we have tried everything and don’t know what to do.

    #1141237

    Hey Dorette,

    Your site is loading fine on my end so I’m not sure I understand the problem you are having. Could you try to explain a bit further please? Also, do you own a license of the theme? If so then please post the purchase code in private or register on the support forum.

    Best regards,
    Rikard

    #1141678
    Dorette
    Guest

    Hi Rikard

    Thank you for the feedback.

    The issue is – we need to run a Google Adwords campaign for the website https://sandshifters.co.za/. All the other pages were approved by google so the google AdWords campaigns are running.

    Only the home page gets a 404 error from google AdWords – google Adwords gives this error message:
    Platform:ios
    HTTP error 404
    Final URL: https://sandshifters.co.za/
    Expanded URL: https://sandshifters.co.za/

    So something on the home page is not compatible with IOS.
    How can we fix this?

    Like I said – a freelancer built this site – there is an Envato code that is being used to update the theme.

    Best regards,
    Dorette

    #1142546

    Hi,

    Thank you for the info.

    Did you set the front page as the custom 404 page? That option is located in the Enfold > Theme Options panel. You should create a different page for that. Or use this filter in the functions.php file to prevent the theme from setting the http status to 404.

    add_filter('avf_404_supress_status_code', function() {
        return true;
    });

    Best regards,
    Ismael

Viewing 4 posts - 1 through 4 (of 4 total)
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