Viewing 13 posts - 1 through 13 (of 13 total)
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  • September 16, 2019 at 12:56 pm #1138806
    RapiD3D

    Hi,
    My website is http://www.RapiD3Dme.com and today I have updated the theme for latest update. Now the issue is website is not loading and massage come with “Nothing Found”.
    I tried deactivating plugin & reactivating but no luck.

    Can you please some one help me how to resolve/fix the issue.

    Thank you,
    Damith

    September 17, 2019 at 10:43 am #1139054
    RapiD3D

    I cannot understand why some one don’t reply/direct me. since it’s almost 1 day I have posting this thread.

    • This reply was modified 5 years, 1 month ago by RapiD3D.
    September 17, 2019 at 1:16 pm #1139099
    Rikard

    Hi,

    Login details are not working, please check and verify.

    Best regards,
    Rikard

    September 17, 2019 at 5:04 pm #1139160
    RapiD3D

    Hi,

    Attached the new login detail for CPanel/WP login to site.

    September 18, 2019 at 3:57 pm #1139539
    Rikard

    Hi,

    Thanks for that, though I can’t reproduce the problem you are describing. Your site and home page is loading just fine on my end. How can we reproduce the problem you are having?

    Best regards,
    Rikard

    September 18, 2019 at 4:50 pm #1139571
    RapiD3D

    Hi,
    Thank you for checking however, site is not loading after the new update. But the website/home-page is loading fine , as long as anyone login to site/or WP admin login and browse.
    Otherwise it will load ” nothing found page” that’s what I’m describing.
    ”
    Nothing Found
    Sorry, the post you are looking for is not available. Maybe you want to perform a search?

    Search
    For best search results, mind the following suggestions:

    Always double check your spelling.
    Try similar keywords, for example: tablet instead of laptop.
    Try using more than one keyword.

    • This reply was modified 5 years, 1 month ago by RapiD3D.
    September 18, 2019 at 6:38 pm #1139628
    RapiD3D

    The loading error is Typical 404 Page Loading error,
    This all happen once I update the enfold update.

    September 20, 2019 at 11:40 pm #1140365
    ewingmh

    I’m having the same issue – http://www.mountainhm.com

    September 21, 2019 at 12:07 am #1140379
    ewingmh

    Seems to have to do with a bug in the custom 404 selection. which is not good for SEO. What’s the story enfold? The home page is set to home. With no custom 404 page set the website shows as a 404 – nothing found. Then when I select Custom Error 404 page to display selected page without redirect and set that selected page to Home it will work. This is horrible for search engines….

    Current theme is loaded.

    September 22, 2019 at 2:06 am #1140519
    Mike

    Hi,

    @RapiD3D     sorry for the late reply, I checked your site and it is loading well with no errors and not logged in, are you still experiencing this issue?


    @ewingmh     Please do not use your home page as your 404 page, in the 404 settings it says:

    Select if you want to use any of your pages as your custom Error 404 Page. This page will be excluded from page lists and search results. You must deselect the page to make it accessible for public again.

    The dev team has written on this topic that selecting the homepage as the 404 page is bad practice: custom pages are special pages excluded from search, indexing, sitemaps… we have to stay compatible with plugins like WPML and YOAST
    You could copy your homepage and create an identical 404 page if you want, but I would recommend reading: 11 Brilliant 404 Pages To Turn Lost Visitors Into Loyal Customers

    Best regards,
    Mike

    September 22, 2019 at 2:36 am #1140520
    ewingmh

    Please reread my post as you aren’t answering the problem and the bug that exists.

    September 22, 2019 at 2:44 am #1140522
    Mike

    Hi,
    So you don’t want to use a custom 404 page?

    Best regards,
    Mike

    September 22, 2019 at 4:03 pm #1140640
    RapiD3D

    Yes site is now working after wipe clean/reset the cPanel and re-construct the site with backup.
    There is no solution of this bug / Site loading error after update other than re-building the site.
    Lesson learn, don’t update The Enfold Theme, until you have carefully red the reviews.

    Thank you

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