Viewing 17 posts - 1 through 17 (of 17 total)
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  • #1136496

    Hello. I have proof all form of import a demo in Enfold.
    But I can not do it.
    I need help, please.

    #1136500

    Hey miguelimbroda,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1136505
    This reply has been marked as private.
    #1136508
    This reply has been marked as private.
    #1136510
    This reply has been marked as private.
    #1136543

    Anybody can help me?
    I need to make the web site.
    Thanks.

    #1136567

    Hi miguelimbroda,

    I have checked your site, however when attempting to import I’m getting this in the web console (replaced your site name):

    POST https://yoursite.com/wp/wp-admin/admin-ajax.php 500

    Error 500 is Internal Server Error, can you give us ftp access as well? so we can try to enable wordpress debugging, it might give us a lead on what’s causing the issue.

    Best regards,
    Nikko

    #1136618

    Okay I am going to give you access to Cpanel

    • This reply was modified 5 years, 3 months ago by miguelimbroda.
    #1136841

    Hi miguelimbroda,

    Thanks for giving us cpanel access.
    However it doesn’t generate errors even wp debugging is turned on, I noticed in php.ini that display_errors is set to Off, it’s now set to On but will need to restart apache service which I’m unable to do.
    Can you restart apache?

    Best regards,
    Nikko

    #1136954

    I am going to try do it. But I never do.

    #1136958

    Hello I do not know how I can restart apache.
    Please help me.

    #1137216

    Hi miguelimbroda,

    I am not sure if you can do it, but you might have that option in your hosting account dashboard somewhere.

    Best regards,
    Victoria

    #1137266

    Hey,

    Imported demo. Please review your website.

    Regards,
    Yigit

    #1137655

    It was imported but I had the mistake error 404.
    I have reset the wordpress and I have the same problem. (I can not import constrution demo)
    Please try to make the same thing for import the demo.
    Sorry, but anything didnt go right.
    Thanks you.

    • This reply was modified 5 years, 3 months ago by miguelimbroda.
    #1137821

    Hi miguelimbroda,

    The demo is imported again, please check.

    Best regards,
    Nikko

    #1137998

    Thanks You!!!

    #1138008

    Hi,

    You are welcome!

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

Viewing 17 posts - 1 through 17 (of 17 total)
  • The topic ‘Problem with demo import’ is closed to new replies.