Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • September 9, 2019 at 11:13 am #1135897
    jdiehl

    Hi, an info/news on this issue. I had to downgrade again to 4.5.7 to make Polylang work again. Thx. Jo

    September 11, 2019 at 3:03 am #1136857
    Mike

    Hey Jo,
    Perhaps this was due to the new cookie requirements of GDPR, where all cookies are disabled until the user allows, please see our documentation but v4.6.2 has been released with some adjustments so please give it a try.
    Many webhost offer a quick staging site option where with a single button click your site is cloned for testing, perhaps this would be a good way to test your Polylang plugin.

    Best regards,
    Mike

    September 18, 2019 at 3:47 pm #1139536
    jdiehl

    Hi thx, indeed 4.6.2. solved the problem with Polylang. But now I have an even bigger one with another site. On ruby-nature.de (a little e-commerce business) the shopping trolley empties when you add a second product, since the update. Not on all Browsers, but there is a bug all of a sudden in Firefox and Chrome. Any ideas? Ever heard of such an issue somewhere else?
    Thx Jo

    September 18, 2019 at 7:30 pm #1139641
    Mike

    Hi,
    Sorry I was not able to reproduce, I tested your cart in Chrome and Firefox by adding an item and then going back to the Shop and adding another. As long as I accepted the cookies the cart worked correctly, could your browser be blocking cookies?
    Please see the screenshots in Private Content area.

    Best regards,
    Mike

    September 19, 2019 at 1:52 pm #1139917
    jdiehl

    Hi Mike, apparently thatÄs the problem. I never tried the page without accepting the cookies. But some of the customers did. After accepting the cookies the shop worked on their side again. For now we changed the settings to “accept cookies on page load” …

    Thx Jo

    September 20, 2019 at 6:03 am #1140112
    Mike

    Hi,
    Glad we were able to help, you may wish to review Privacy and Cookies Thank you for using Enfold.

    For your information, you can take a look at Privacy and Cookies and Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

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Viewing 6 posts - 1 through 6 (of 6 total)
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