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  • #1135748

    When I try to type in headings and text my keystrokes are not accepted. Nothing happens. This is a staging site hosted at Dreamhost.

    #1135813

    Hey rlehmann1,

    Thank you for contacting us.

    Please do not worry about sharing the login details because your site will be handled by expert support staff. We need to check the backend to help you.

    Before you get back to us please check if there is any plugin conflict. To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to the latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

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