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Hi,
please look here – the control elements of the video on top doesnt work properly.You need to click tens of dozen times and randomly it may start…..but mostly doesnt.
Firefox latest.
OS Windows 10This is the code:
[av_slideshow_full size='no scaling' min_height='0px' stretch='image_no_stretch' animation='slide' conditional_play='' autoplay='false' interval='5' control_layout='av-control-default' src='' attachment='' attachment_size='' position='top left' repeat='no-repeat' attach='scroll' av_uid='av-5tirzv'] [av_slide_full slide_type='video' id='' video='https://hochzeitsfotograf-im-harz.eu/videos/Sabrina-Sebastian.mp4' mobile_image='' fallback_link='https://' video_format='full' video_ratio='16.9' title='' custom_title_size='' custom_content_size='' caption_pos='caption_right caption_right_framed caption_framed' link_apply='' link='lightbox' link_target='' button_label='' button_color='light' link1='manually,https://' link_target1='' button_label2='' button_color2='light' link2='manually,https://' link_target2='' font_color='' custom_title='' custom_content='' overlay_opacity='0.1' overlay_color='' overlay_pattern='' overlay_custom_pattern='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' av_uid='av-8i70r'][/av_slide_full] [/av_slideshow_full]Kind regards
Hey Tyger-Tyger,
Sorry for the problem. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardSorry – but i cant do that.
I can provide you with the complete shortcode of the page – so you can reproduce it on your endHi,
Thank you for the shortcode, I tested on my localhost and the slider at the top of the page auto starts and pauses and plays on click correctly in both Chrome & Firefox.
The same page on your site auto starts and pauses and plays on click correctly in both Chrome & Firefox, but once the video plays for a few minutes it doesn’t respond to clicks in Firefox, it just keeps playing.
While I found no errors in the Firefox console it seems to only have this behavior on your site, perhaps there is a conflict with one of your plugins or a script.
Please try disabling your plugins and scripts and clearing your browser cache to see if this solves.Best regards,
MikeI did what you suggested – makes no difference.
Since this is not the default Enfold – its the “Hotel”-theme – did you test it with the same theme?TT
Hi,
The video seems to be loading properly on Firefox, but it takes quite a while because the video file size is a bit huge — 646.838764 MB to be exact. It’s the same when we try to load the video separately. (see private field)
You should consider replacing it with a shorter video and make sure that it is properly compressed so that the file size is smaller.
Best regards,
IsmaelI would prefer to load it from vimeo or youtube but as long as your cookie/GDPR-solution is so buggy/not working properly i had to find a solution.
Thats why i load it local.TT
Hi,
Thank you for the update.
What’s wrong with the privacy options? Would you like the video to load automatically even before the users accepted the cookies? If you are, then you can set the Default Cookie Behavior to the first option. This will silently enable services such as those from Youtube or Vimeo on page load.
Best regards,
Ismael
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