Viewing 23 posts - 1 through 23 (of 23 total)
  • Author
    Posts
  • September 4, 2019 at 6:15 am #1133614
    rvalenta

    Import: Enfold 2017 is not importing the demo and getting the following error in console ‘Failed to load resource: the server responded with a status of 404 (Not Found)’.

    September 4, 2019 at 8:49 am #1133671
    rvalenta

    Bump

    September 4, 2019 at 9:26 am #1133710
    FoxtrotDelta

    +1

    September 4, 2019 at 2:36 pm #1133860
    Rikard

    Hi rvalenta,

    Sorry for the problem. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 5, 2019 at 6:38 am #1134214
    rvalenta

    Please see details

    September 6, 2019 at 3:56 am #1134706
    rvalenta

    Hi, I checked it out today and the import isn’t working still. Just the xml data seems to be loaded.

    September 6, 2019 at 6:59 am #1134753
    rvalenta

    Bump +

    September 6, 2019 at 9:14 am #1134826
    rvalenta

    Alright, this is taking way too long and I really need a fix within the next 12 hours. Please assist ASAP, otherwise I will need to refund the theme.

    Thanks

    September 6, 2019 at 4:12 pm #1134980
    Nikko

    Hi rvalenta,

    We apologize for the delay, since there are lots of queries since the release of the major update.
    I have checked your site and found out that PHP ZipArchive Extension is not enabled.
    Please contact your webhost to enable this extension.
    To verify this, go to Layerslider WP > Options > System Status.

    Best regards,
    Nikko

    September 7, 2019 at 10:02 am #1135284
    rvalenta

    Hi I have enabled PHP Zip Archive and am still getting 404 not found when importing a demo

    September 7, 2019 at 10:12 am #1135287
    rvalenta

    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.2.3:4 POST http://globaltradeautomotive.com/wp-admin/admin-ajax.php 404 (Not Found)
    send @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.2.3:4
    ajax @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.2.3:4
    do_import @ avia_option_pages.js?ver=5.0:425
    dispatch @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.2.3:3
    r.handle @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.2.3:3

    September 7, 2019 at 4:22 pm #1135386
    Nikko

    Hi rvalenta,

    I tried to check it again, however the login credentials you gave doesn’t work anymore, please check.

    Best regards,
    Nikko

    September 7, 2019 at 10:49 pm #1135511
    rvalenta

    Please try again.

    September 9, 2019 at 4:41 am #1135785
    Nikko

    Hi rvalenta,

    Thanks, I was able to import the layerslider.
    The pages are already existing with the proper layout, the only things missing are images which I’m not sure why it’s not imported.
    Would it be okay if you reset the site using the reset plugin? then we’ll try to reimport it.

    Best regards,
    Nikko

    September 9, 2019 at 6:09 am #1135798
    rvalenta

    Yes, please.

    September 10, 2019 at 7:06 am #1136389
    rvalenta

    Hi I just wanted to follow up on the status of this.

    September 10, 2019 at 8:30 am #1136408
    rvalenta

    Also, please when you reset the WP database, please re-enable the coming soon mode plugin and activate it to coming soon. I still do not see pictures with the demo content.

    September 10, 2019 at 8:31 am #1136409
    Nikko

    Hi rvalenta,

    I tried to import it again however images aren’t importing.
    Maybe your server (or webhost) firewall might be blocking it, similar to this thread: https://kriesi.at/support/topic/demo-images-import-not-working/#post-847765

    Best regards,
    Nikko

    September 10, 2019 at 9:16 am #1136417
    rvalenta

    Can you give me the IP so I can tell them to whitelist it as I am on a shared server?

    Thanks

    September 10, 2019 at 9:45 am #1136430
    rvalenta

    Contacted my hosting provider, http://kriesi.at/ is not blocked as well as any other websites. It has been 5 days since I have opened this ticket. If this is not resolved by today I am going to request a refund. I have people waiting on me and I can’t just have people be debugging this and throwing me in circles trying to fix it for a PREMIUM theme. Please upload the demo content or give me a refund.

    Thanks

    • This reply was modified 5 years, 1 month ago by rvalenta.
    September 10, 2019 at 9:57 am #1136433
    rvalenta

    Actually. Please just give me a refund on this item. Consider this a formal request. I will be switching themes and/or creating my own as I am able to create one faster than you guys reply.

    September 10, 2019 at 11:34 am #1136488
    miguelimbroda

    Hello, I have the same problem. Can you help me.
    Thanks.

    September 10, 2019 at 11:45 am #1136498
    Nikko

    Hi rvalenta,

    We apologize for the inconvenience, since there are other queries as well that we need to respond, it will take some time to get back to you.
    We can still manually upload the demo content for you today but if you want to get a refund please request at Themeforest where you bought Enfold.

    Best regards,
    Nikko

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