Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 2, 2019 at 7:04 am #1132845
    zhoupc

    After the recent update I found contact form email field no longer working on mobile. If email field left blank you get validation error on desktop but not on mobile, you can still send message without email although I’ve set it as valid email validation. Even if enter correct email address on mobile the email I received still doesn’t include email field. This is only happen on Mobile view desktop is working fine.

    • This topic was modified 5 years, 2 months ago by zhoupc.
    September 3, 2019 at 5:36 am #1133201
    Rikard

    Hey zhoupc,

    Could you post a link and login details to where we can see and reproduce the problem you are having please?

    Best regards,
    Rikard

    September 3, 2019 at 5:38 am #1133203
    zhoupc

    Sorry as this is a very critical issue, we need customer email as lead so I’ve rolled back the theme to 4.5.5 version. It has been fine. I reckon something is definitely broken in 4.6 as I’ve seen quite some people posting the same issue.

    September 4, 2019 at 6:25 am #1133616
    Rikard

    Hi,

    Thanks for the update and sorry for the problem. We’re trying to fix the problems introduced in 4.6, if your problems is due to that or not I can’t say unfortunately.

    Best regards,
    Rikard

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