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Posts
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After updating my enfold theme I encounter problems with popups.
The cookie notice (when activated) shows every time when loading a page, even if I pressed ok before.
This influences all popups I have running on my website, Sumo popups that should run once every day show up again and again when loading a new page.This does not happen when the cookie notice is turned off.
Can this be fixed?
Best,
ArnoutHey Arnout_Reitsma,
I have tried to test the cookie notice and sumo on a fresh install of v4.6, I set the popup for every one day and exit intent, once I logged out as admin sumo behaved correctly and only showed once, perhaps while logged in the popup is in demo mode? The cookie notice only showed once. Are you testing while logged out? Have you tried deactivating other plugins to test?Best regards,
MikeThe problem might be becasue an older time stamped cookie is still on your browser (from the prvious version).
Try deleting your cookies or using a different browserHey Monopsony,
Thank you for that, deleting the cookies worked like a charm! Luckily I tried that first before trying to reinstall the theme
And Mike, thank you too for our input!Best,
ArnoutHi,
Glad to hear it’s sorted out now, thanks @Monopsony.
We will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
Mike
- The topic ‘Error in update to theme version 4.6’ is closed to new replies.