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  • #1131270

    I’m a facing an issue with the Enfold Color Picker, where the elements of the color picker are offset:

    View post on imgur.com

    <script async src=”//s.imgur.com/min/embed.js” charset=”utf-8″></script>

    On Firefox I get the following warning in the console:

    View post on imgur.com

    <script async src=”//s.imgur.com/min/embed.js” charset=”utf-8″></script>

    • This topic was modified 6 years, 5 months ago by bachmannsupport. Reason: Fix images
    #1131299

    Hey Gaby,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1131311
    This reply has been marked as private.
    #1131501

    Hi bachmannsupport,

    I can’t seem to see the problem on my end, I have attached a screenshot in private content.
    What browser and OS (win 10/mac) are you using?

    Best regards,
    Nikko

    #1131603

    Hello

    Thanks for your reply. I assume that is becuase the problem is not immediately apparent. If you click in the (on your screenshot visible) hexcode field and then press tab to go to the next field, you will see that there are more fields, which will scroll into view only when you tab to them.

    #1131700

    Hi bachmannsupport,

    Thanks for pointing it out, I could see the issue now.
    This plugin is causing the issue: WooCommerce AJAX Products Filter, it’s admin.css file (link in private content) producing that weird behavior.
    Try disabling the plugin and you’ll see that it works fine.

    Best regards,
    Nikko

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