Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 24, 2019 at 6:07 pm #1130633
    dekoff

    Hi guys,

    After installing the woocommerce plugin I have a blank website. I get the message your site having technical problems. I have set the memory and other in the config. But nothing will help. When I change the enfold theme with a default theme from worpress I’ll be able to see the frontpage.

    Can you give me a solution?

    Thanks,
    René

    • This topic was modified 5 years, 3 months ago by dekoff.
    August 24, 2019 at 9:55 pm #1130651
    Mike

    Hey dekoff,
    This is from only activating the official woocommerce? Please include an admin login & FTP access in the Private Content area so we can investigate.

    Best regards,
    Mike

    August 24, 2019 at 10:24 pm #1130653
    dekoff
    This reply has been marked as private.
    August 24, 2019 at 11:07 pm #1130657
    Mike

    Hi,
    Thanks for the login and ftp access, I tried activating woocommerce and the frontend of the site crashed as you said, but the backend stayed available so I tried deactivating most plugins without success. I checked for an error log via ftp but didn’t find one.
    Please ask your webhost to check the server error log to see if they see a cause for this.

    Best regards,
    Mike

    August 25, 2019 at 9:47 am #1130734
    dekoff

    It seems to be a problem with WP super cache. After I set in config debug log and page on true. The website is loading. It’s not a fine solution at this moment to set the debug mode on. But it will give me time to find a solution.

    Thanks for your time and that it is not a enfold theme problem!

    August 26, 2019 at 3:40 am #1130819
    Rikard

    Hi,

    Great, I’m glad that you found the cause of the problem. Maybe you could try a different caching plugin?

    Best regards,
    Rikard

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