Hi I am trying to re-add my theme license code to my site redmonddigitalmarketing.com.au
I purchased the theme a few years back from theme forrest and it seems to not be showing the code in my wp dashboard
In the section for theme updates, it is asking for a valid license token: I have redownloaded my license key from theme forrest and tried to add it
After I add it and refresh the screen it is showing the following errors:
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occured:
Purchases: Your private token is invalid.
username Your private token is invalid.
email Your private token is invalid.
Purchases: A problem occured accessing your purchases. Unable to check for updates.
Hey James2200,
Envato has changed their system, it no longer goes by the purchase code. Please refer to this on how to register your license and how to generate a valid token: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard