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Hi, I made a restyling of my site with enfold the latest version, I have a problem when I edit my homepage:
homepage created normally, I go to modify or delete a color section, I run a preview or update, it deletes everything except the first color section.
I can’t find the problem and I can’t make any changes, otherwise it will reset everythingHey Bryan_multigioco,
Are you running and updated version of PHP? Also have you tried updating the PHP memory limit? Finally try disabling all active plugins to see if the issue resolves.
Best regards,
Jordan Shannonmy php version is 7.2.19 and the memory limit is 256M, no installation problem seems, I have already tried with the various plugins but nothing ..
Hi Bryan_multigioco,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
Nikko
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