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  • July 29, 2019 at 1:16 am #1122597
    logancc

    Hi guys, running Enfold on quite a few sites of ours as well as Formidable Forms Pro. Forms work well but on the few forms that we’re using the upload field on, the upload is hanging. I’ve checked the debugger and don’t see any errors or warnings. In the past this was an intermittent issue but this new form seems to be happening every time. Also checked permissions and seems to be ok.

    Been on to Formidable who say it’s not an issue they can see but found a few old threads that say it might be a clash with Enfold theme?

    Any help would be appreciated.

    July 29, 2019 at 11:02 am #1122703
    Ismael

    Hey logancc,

    Thank you for using Enfold.

    How big is the file that you’re trying to upload? Have you tried increasing the max execution time to at least 1 minute or 60 seconds? The default is 30 seconds.

    // https://stackoverflow.com/questions/7739870/increase-max-execution-time-for-php

    Best regards,
    Ismael

    July 30, 2019 at 11:28 pm #1123354
    logancc

    Hi Ishmael, they’re tiny files for testing but trying all sizes from 200kb up to 5MB and in between.

    August 1, 2019 at 10:34 am #1123830
    Ismael

    Hi,

    Did you try the suggestion above? Please increase the max_execution_time limit and give us a link to the PHP info.

    Do you see any errors once the upload hangs?

    Best regards,
    Ismael

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