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  • #1122350

    Hello, I have tried all solutions I can think of to get the header background image (logo area background) to be visible with no success. Can you help please?
    thank you.

    #1122465

    Hey ddagraphics,
    Thanks for the login, the reason the image is not showing is because it has the wrong URL, please look at the link in the Private Content area to see the error. This was a issue with v4.5.5, In the Private Content area is a beta version with the latest fixes which has solved many issues so perhaps this will help you also.
    The easiest and safest way to test the beta version is to rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    If you would like a hand with this then please include ftp access in the Private Content area.

    Best regards,
    Mike

    #1124429
    This reply has been marked as private.
    #1124444

    Hi,
    Thanks for the logins, I uploaded the beta for you and activated it for you.
    Please check the site and see if this helped and advise.

    Best regards,
    Mike

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