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  • July 4, 2019 at 2:10 am #1115610
    Grant

    When I click into any page to edit, I get an error message: The site is experiencing technical difficulties. Please check your site admin email inbox for instructions. Everything is up-to-date and our IT is at a loss to why we can’t edit a page. The url is automabots.com. Thanks for the help.

    July 4, 2019 at 4:12 am #1115621
    Mike

    Hey Grant,
    Thanks for the link, I see that you are using Enfold v3.6.1 with WordPress v5.2.2. Your version of Enfold is quite old and not WP v5 ready. Please update your site with Enfold v4.5.7
    The easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme to “enfold-old” via ftp then upload the new “enfold” via ftp and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

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